Our products are guaranteed against manufacturing faults for two years from the date of purchase. During this period of warranty it is up to the prospective brand decide whether products covered by the warranty should be repaired or replaced.
If the product has a manufacturing fault we will repair it or send out replacement parts free of charge. If not practical to repair it we will, at our discretion, replace the product.
Warranty does not cover damage caused by improper usage such as modifications, careless use such as running against curbs, normal wear and tear. Second hand product, modified or altered product, poorly maintained product (left outside), normal wear & tear (Any damage, failure or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in owner’s manual), wear and tear on wheels (flat spots, worn down polyurethane etc.) improper or abnormal use: not following instructions, excessive load, transport damage i.e. airline or freight damage, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship.